Order support guide
Is there a restocking fee?
No restocking fee is charged for eligible returns.
Who operates this store?
8BitDo is operated by 8bitdouyy. The business address is 4010 Governors Dr, Montgomery, Alabama, 36111, United States.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
Where should an approved return be sent?
Approved returns are directed to 4010 Governors Dr, Montgomery, Alabama, 36111, United States. Follow the return instructions before shipping an item.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
How can I contact the store?
Email support@8bitdouyy.shop or call 3940831324. Support availability is Contact support for current availability..
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.